{"id":14196,"date":"2022-08-12T05:15:24","date_gmt":"2022-08-12T05:15:24","guid":{"rendered":"https:\/\/forum.sbenny.com\/blog\/technology\/games\/game-guides\/tower-of-fantasy-how-to-contact-customer-support\/"},"modified":"2022-08-12T05:15:24","modified_gmt":"2022-08-12T05:15:24","slug":"tower-of-fantasy-how-to-contact-customer-support","status":"publish","type":"post","link":"https:\/\/forum.sbenny.com\/blog\/technology\/games\/game-guides\/tower-of-fantasy-how-to-contact-customer-support\/","title":{"rendered":"Tower of Fantasy: how to contact customer support"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p><strong>Tower of fantasy<\/strong> is an anime in style<strong> based on science fiction<\/strong> open world <strong>MMORPG<\/strong> available for both mobile and PC, developed by <strong>Hotta Studies <\/strong> and published by <strong>Infinite level<\/strong>.<strong> <\/strong> Embark on an epic fantasy adventure set hundreds of years in the future on the distant planet of Aida.  By contacting support, players can clarify any questions and problems and notify the developers of any bugs or glitches.  Here is our step-by-step guide to contacting the Tower of Fantasy customer service team.<\/p>\n<p>Currently there are <strong>three ways to contact <\/strong> the Tower of Fantasy customer support team.  Players can contact <strong>directly via the game settings,  <\/strong> through <strong>support mail, <\/strong> or by contacting the developers at <strong>Hotta Studies <\/strong> directly through <strong>social media handles.<\/strong><\/p>\n<h3 id=\"how-to-contact-via-in-game-customer-service-option\">How to contact via the in-game customer service option<\/h3>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Tower of Fantasy enables 90 FPS\" class=\"wp-image-208243\" width=\"-99\" height=\"-44\"  data-lazy- data-recalc-dims=\"1\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/Tower-of-Fantasy-how-to-contact-customer-support.jpg\"><noscript><img decoding=\"async\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/Tower-of-Fantasy-how-to-contact-customer-support.jpg\" alt=\"Tower of Fantasy enables 90 FPS\" class=\"wp-image-208243\" width=\"-99\" height=\"-44\"   data-recalc-dims=\"1\"><\/noscript><figcaption>Image via infinite layer<\/figcaption><\/figure>\n<\/div>\n<ul>\n<li>To contact <strong>the support team <\/strong> directly via in-game, open the game and go to the top right corner of the screen above the presets button with the gears on it, these are the <strong>settings.<\/strong> <\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Torre della Fantasia customer service\" class=\"wp-image-208281\" width=\"-107\" height=\"-48\"  data-lazy- data-recalc-dims=\"1\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/1660281324_872_Tower-of-Fantasy-how-to-contact-customer-support.jpg\"><noscript><img decoding=\"async\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/1660281324_872_Tower-of-Fantasy-how-to-contact-customer-support.jpg\" alt=\"Torre della Fantasia customer service\" class=\"wp-image-208281\" width=\"-107\" height=\"-48\"   data-recalc-dims=\"1\"><\/noscript><figcaption>Image via infinite layer<\/figcaption><\/figure>\n<\/div>\n<ul>\n<li>After opening the settings menu, head to the <strong>Customer service <\/strong> button at the top of the screen, represented by a person icon.  This is the recommended method.<\/li>\n<\/ul>\n<h3 id=\"how-to-contact-via-support-service-mail\">How to contact through the support service mail<\/h3>\n<p>Players can also contact the support team via support email<strong> <\/strong> if they are unable to access the game due to some problems.  To facilitate the transmission of messages, players should compose their letters in such a way that it is not difficult for developers to understand.  The letter must contain: <\/p>\n<ul>\n<li>The category of the problem you are facing.<\/li>\n<li>Your player tag or account name.<\/li>\n<li>Your email address.  (the one with which the game is connected is recommended)<\/li>\n<li>The message you want to convey.<\/li>\n<\/ul>\n<h3 id=\"how-to-contact-the-developer-team-directly\">How to contact the developer team directly<\/h3>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"Torre della Fantasia customer service\" class=\"wp-image-208278\" width=\"-86\" height=\"-55\"  data-lazy- data-recalc-dims=\"1\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/1660281324_106_Tower-of-Fantasy-how-to-contact-customer-support.jpg\"><noscript><img decoding=\"async\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/1660281324_106_Tower-of-Fantasy-how-to-contact-customer-support.jpg\" alt=\"Torre della Fantasia customer service\" class=\"wp-image-208278\" width=\"-86\" height=\"-55\"   data-recalc-dims=\"1\"><\/noscript><figcaption>Image via Twitter<\/figcaption><\/figure>\n<\/div>\n<p>Another approach would be to contact the developers via their <strong>He manages social media. <\/strong> Players can contact the team at<strong> <\/strong><a href=\"https:\/\/twitter.com\/ToF_EN_Official?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">@ToF_EN_Official<\/a>who is the officer <strong>Twitter handle <\/strong> of the Tower of Fantasy. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" alt=\"Torre della Fantasia customer service\" class=\"wp-image-208277\" width=\"625\" height=\"402\"  data-lazy- data-recalc-dims=\"1\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/1660281324_737_Tower-of-Fantasy-how-to-contact-customer-support.jpg\"><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/forum.sbenny.com\/blog\/wp-content\/uploads\/2022\/08\/1660281324_737_Tower-of-Fantasy-how-to-contact-customer-support.jpg\" alt=\"Torre della Fantasia customer service\" class=\"wp-image-208277\" width=\"625\" height=\"402\"   data-recalc-dims=\"1\"><\/noscript><figcaption>Image via discord<\/figcaption><\/figure>\n<\/div>\n<p>Players should also follow up on theirs <strong>Discord server (<\/strong> discord.gg\/toweroffantasy<strong>) <\/strong> where tons of passionate fans are there to help users solve their questions.  These are some of the ways to contact the Tower of Fantasy customer support team for help!<\/p>\n<p><em>However, are you having trouble contacting the Tower of Fantasy customer support team?  Go directly to our comments section and resolve your questions. <\/em><strong><em>Good game!<\/em><\/strong><\/p>\n<\/div>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\n<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tower of fantasy is an anime in style based on science fiction open world MMORPG available for both mobile and PC, developed by Hotta Studies and published by Infinite level. Embark on an epic fantasy adventure set hundreds of years in the future on the distant planet of Aida. By contacting support, players can clarify [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14197,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61],"tags":[186],"class_list":["post-14196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-game-guides","tag-rpgs","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tower of Fantasy: how to contact customer support - Sbenny\u2019s Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/forum.sbenny.com\/blog\/technology\/games\/game-guides\/tower-of-fantasy-how-to-contact-customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tower of Fantasy: how to contact customer support - Sbenny\u2019s Blog\" \/>\n<meta property=\"og:description\" content=\"Tower of fantasy is an anime in style based on science fiction open world MMORPG available for both mobile and PC, developed by Hotta Studies and published by Infinite level. 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