✅ Solved Harry Potter puzzles and spells

[Andromeda84]

Hi everyone. I need your help.
yesterday i installed the new version of the game from google play. There should be a new magical creature Jarvey available, but I don't see it.
I already stopped the app, cleaned the cache. Uninstalled and reinstalled the app.

 

[Asutorufo]

you installed the game in Google Play? Then that's the Developers of the game's fault

Post automatically merged: Jan 8, 2021

try checking the reviews if they have the same problem...

 

[Andromeda84]

i agree and in fact i have already written two messages to zynga support, but i have not received a reply yet. I'll wait.

 

[Andromeda84]

And here is the answer from Zynga.

Thanks for contacting us. I apologize for the fact that the new creature is not yet available in your game. Jarvey, the new magical creature is currently being tested for a limited number of players. Please be patient and remember that our caution always comes from making sure our games are ready for new features to ensure an enjoyable gaming experience for all of you. Don't worry, it will be available for you soon!

Greetings,
Rafael A.
Zynga player support

 

[Eden]

Heya

I'm closing this question and moving it to Answered Questions as this question has been resolved. If you have any other questions please post them in our Questions Area.

Thank you!