Torchlight Infinite: how to contact customer support

Torchlight procession: Infinite went live for its two weeks Closed beta Try September 5th before AFfinal launch in October. From the house of XD inc, gives players the experience of encountering swarms of monsters, piercing explosions, lethal character jumps, and some of Torchlight’s smoothest and most skilled combat to date. It is set in a post-apocalyptic era where users embark on an epic mission to save the sacred Land of Leptis from Aember, the plague of embers. The game has a shout 10,000+ Download even before the full-fledged launch, as users from all over the world have taken up the challenge of defeating Legendary Bosses using a combination of resources, skills, talents and traits to create an ideal hero. The need to contact customer support is constantly increasing Torchlight procession: Infinite.

While the game has successfully delivered all the key elements expected of this genre, there are still many issues that need to be addressed by the developers. Some fans face obstacles in the form of bugs in the game, account issues, and various other character-oriented problems. We want all users to have a smooth and hassle-free gaming experience without being bothered by game bugs. Here is our step-by-step guide to contacting the Torchlight: Infinite customer support team.

The support team has already answered many frequently asked questions on the game’s official website. But if someone couldn’t be satisfied, the Torchlight procession: Infinite customer service is available to contact at any time to answer player questions.

There are three ways to contact the customer support team of Torchlight procession: Infinite. Players can contact through game menu options, can access the FAQ and Help section from official site of the game, or, they can contact the developers at XD inc directly, through them social media handles.

How to contact via the in-game customer service option

Players must launch the game on their devices. Once the game title screen loads, they need to follow the steps below:

• Tap the circled three-dot icon on the game title screen. A pop-up menu will then appear on the screen.
• Choose the Player service option among other menu options. This would get you into the game Customer Service Center. The in-game Help Center has two tabs, namely, Help articles And My tickets. Players must log in to Help articles form.

• You will find that the developers have already addressed the Frequently asked questions about there. To view the answers for them just tap the search bar to manually enter the query. Only the keywords in your query would serve the purpose. Chances are you’ll find your exact problem over there.

Raise a ticket

If your problem persists or is something different, you need to raise a Ticket. To do this, follow the steps below:

• Touch the Contact us button at the bottom of the Help Center page.

• You will be asked to choose the category of your next problem. It could be an account-related problem, a connection problem, a bug in the game, or some other game problem. Choose the one that best describes your problem. You will then be prompted for the following inputs:
  • The subject of your problem.
  • The date of occurrence.
  • The time of occurrence (optional field).
  • A detailed description of our problem.
  • Relevant screenshots of your request for better assistance (file size should not exceed 10MB).

• Once you’re done with your inputs, tap Submit. The customer support team will contact you as soon as possible. You can keep a tab on your raised and addressed Tickets by browsing My tickets section of the Customer Support Center.

Contacting via Torchlight: Infinite Support website

Players can go directly to the official support website of Torchlight procession: Infinite and access the customer service option from there. It could be another alternative in case players are having trouble logging in and can’t access the in-game support option.

• Visit the game’s official website here.
• You can access the Knowledge Base of Torchlight procession: Infinite from this page which would guide beginners on all the heroes, gears, affixes and talents. To do this, tap the three-dot icon in the top right corner of the website home page.
• Switch to the Wiki tab from the drop-down menu options.

• Now, navigate to the relevant tab / category you want to know and read from there.

However, at this time, it is not possible to report a problem or submit a ticket from this website. We will update this space once that feature is available.

How to contact the developer team directly

You can email the developer team directly here. Another approach would be to contact the developers via their He manages social media. @torcia_xd is Twitter’s support handle Torchlight procession: Infinite to satisfy user requests. You can contact the team at @ torchlightinfinite.global who is the officer Facebook ID of Torchlight procession: Infinite. Players should also follow up on their Discord server, where tons of passionate fans are there to help users solve their questions.

S.until when, faced with problems contacting the Torchlight: Infinite customer support team? Go directly to our comments section and resolve your questions. Good game!