How to get back into my google account if i lost my phone number

Trusted by over 1.6 million members since 2014 — why not join them?
Log in or Register to join us!

Snailsoft

∞ and beyond!
Staff Member
Moderator
SB Mod Squad ⭐
✔ Approved Releaser
Active User
Member for 2 years
When my dad passed away, I had both his user account and password, but Googles damn two-step security demanded I respond to a text on my dads phone... the one buried with him.
I spent weeks jumping through hoops, lawyer speaking to Google, funeral home sending copy of death certificate, court sending copy of my now owning the computer. In the end, Google said, without the phone to very (the correct user/password) there was nothing they could do.
May you have better luck.
 

Marveezy

Lurker Lv0️⃣
Member for 4 years
Thank you for the respond. It's a little more complicated , my password and everything is correct ,my problem is that I do not have the phone number I use anymore for two step verification ,and the email address it wants to use for two step verification is the same as the account I can't get into ,somehow the email address that I originally had for two step verification has been removed but that email address I linked two step verification for this email address and I can't get into that either so I have been hacked but nobody has been using either account. If I should delete the account will u be able to create a new account using that email address again?
 
The Cursed Castle - Online RPG on Google Play
Top